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Tag Archives: technology


Blogging Does Work for Technology Companies

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Blogging is no longer a personal publication medium that allows bloggers to write about anything that takes their fancy. Its is a flexible and influential marketing tool that software companies should be using as part of their marketing and communication mix. The Technorati ‘State of the Blogsphere’ survey showed that there are now more than 133 million blogs out there, emphasising how important blogging is if you needed any convincing.

In today’s web savvy world, the first stage of the software buying process often starts on search engines. It is therefore essential that potential clients can find you quickly and easily online. Blogging provides an excellent opportunity for your organisation to be found more easily.

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Leveraging customer data is still a major challenge for B2B companies

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In today’s multi channel world to reach increasingly connected prospects, a company needs to provide a user journey across channels and platforms that are part of their target audience’s world.

Indeed, marketers are increasingly aware of the need to connect with so-called “consumers of information” through the savvy use of data and targeted engagement strategies. But are they doing it effectively?

The Digiday/Acxiom State of the Industry study found that while most marketers want to understand their customers and engage with them with bespoke experiences “in this era of the empowered consumer”, the majority haven’t yet found the optimal way of tapping into user data effectively.

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Your sales leads have found you. Where do they go next?

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Are you a software technology company that invests in SEO and PPC in the hope that, once found, your website will convert users directly to a demo of your product?

To do so is an oversimplification of the customer journey. What if a user isn’t ready to sign up for a demo? What then?

This “premature demonstration” user experience approach is likely to only resonate with the less than 5% of visitors that are at any one time ready to take a demo or make a purchase decision. So what about the other 95%? (more…)

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Microsoft’s Head of Search: “Transparency is key to winning back consumers’ trust”

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In part II of our interview series with Dave Coplin, Microsoft UK’s Director of Search talks about the future of semantic technologies, the obstacles to offering personalised services, and why the EU cookie law is good for brands.    

- During your Internet World session you spoke about the “you-centric web”, arguing that today’s world of personalised services was still quite basic. When will highly personalised, seamless user experiences become an everyday reality?

-          There are two ways to answer that question. There’s from a technology perspective and then there’s from a sociological perspective. I think from a technology perspective, there are four domains of context we could tap into when people consume services, and they are things like your emotional state, your social state – are you watching alone, are you with people, are you in the pub, all those things. Then there’re the environmental states – where are you, what device are you using, what day is it, what’s the weather like? And finally, there’s this concept of an external context, which is the mass media messages. In the middle of a recession, for example, we all think about fuel prices and money, and savings more than we would any other time. (more…)


Brightfire adds cloud orchestration leader Flexiant to its client portfolio

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Leading European cloud orchestration software provider Flexiant has chosen Brightfire to drive and implement its inbound content marketing and lead generation strategy in Europe as it looks to grab its share of a £30bn global marketplace.

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W00t! Digital Media Mega Trends for 2012

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When Pete Cashmore is speaking, the tech and digital media world holds its breath. Especially when the subject of his presentation is the future of something as far-reaching as digital media.

Again, Mashable’s trend-spotting CEO didn’t fail to create a buzz as he delivered his Mashable Media Summit 2011 keynote. No sooner had the event commenced, than it was already trending on Twitter under its hashtag #MediaSummit.

The conference, which saw leading professionals in digital, tech, marketing, sales, publishing and advertising converge on New York earlier this month, was set to define how technology is changing the media landscape, revolutionising media consumption and spurring the creation of new business models.

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